Zendesk- Love Your Help Desk!

Customer service needs to be more than lip service

Zendesk is a cloud-based help desk ticketing system and a self-service customer support platform that will give your firm all the tools you need to deliver award winning support and services. It can be customized and configured to reflect your branding and support unique work flows. Service reps simply login anywhere/anytime making it easy to work with remote personnel. Meet your customers where they live and connect with them via multiple customer service channels -- web, email, Twitter, iPhone, Android, iPad, BlackBerry, online chat, community forums, knowledge bases and more. 

Sounds great doesn't it... oh, and by the way, Zendesk integrates with Solve360 CRM to create a one-to-one connection, linking your CRM with your online support portal. The Zendesk-Solve360 integration gives your team a seamless, effective view of customers and ongoing interactions.

Cloud systems with integration points rock!

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